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Training and Support

Metis Secure is committed to the highest level of support and service for our partners and customers.

Technical Support and Training

Our comprehensive technical support and training program includes quick-start guides and FAQs, along with easy-to-follow guides for:

  • Product installation
  • Software setup and administration
  • Hardware service and maintenance
  • Software operations
  • Troubleshooting

Metis Secure also offers in-person training, at your site or at our offices.

Telephone Support

Metis Secure offers assistance by phone; to contact a Metis Secure support technician, please call 412-828-3700 and ask for technical support.

Or, email us at

Hours are from 8:30 a.m. to 5:30 p.m. ET, Monday-Friday.